The Child support program touches more children than any other public program in the State of Ohio with the exception of education.
The purpose of the child support program is to provide children with the opportunity for a better life by insuring that they get the monetary support and health care they are entitled to as ordered by the court.
At the end of December 2007 Ashtabula County had 9,605 open cases involving over 12,609 children. Only 962 of these cases were current public assistance cases.
Total collections in 2007 were $16,561,124.53 which equates to more than $83,000.00 above the amount collected in 2006.
The services that are offered by our agency include:
A child’s parent, guardian or legal custodian may contact the CSEA to request assistance in obtaining an order for child support and medical support by completing the IV-D application. However if an individual is a current or former recipient of Ohio Works First (OWF), Medicaid, or Title IV-E foster care maintenance (FCM) they are already eligible for our services. Ashtabula County was honored in 2006 for being the most improved large county in the state in this area in the establishment of support orders.
The only cases which are not eligible to receive all IV-D services are spousal support only cases. However, if a case includes both child support and alimony/spousal support, then the case would qualify for all IV-D services. Services for which IV-D cases are entitled to receive and non-IV-D cases are not eligible to receive include the following:
Paternity can be established when the man and mother sign an Acknowledgment of Paternity form at the hospital, CSEA or health department stating the man is the child’s father or the man, child and mother submit to DNA testing and there is at least a 99% chance the man is the child’s father, or the parents go to court to determine paternity. Ashtabula County has an establishment rate of 93.54% while the state has an establishment rate of 100.93%.
After paternity has been established, a support order is established using the Ohio Child Support Guidelines. The Ohio Child Support Guidelines are based on the Income Shares Model. The Income Shares Model is predicated on the concept that the child should receive the same proportion of parental income that he or she would have received if the parents lived together.
Enforcement of a support order
When payments in child support fall behind, the case is considered to be in arrears. Some of the methods used to collect these arrears include:
Modification of support orders
Child support orders must be reviewed every 36 months if the obligee is receiving public assistance. A review may be requested by either party every 36 months from the establishment of the order or date of the most recent review. A review may occur sooner than 36 months in the following circumstances:
*There must be at least a 10% change in the amount ordered for the order to be modified.
All child support payments are sent to Child Support Payment Central in Columbus. All payments paid direct to the recipient are considered gifts. Employers and non custodial parents can remit support payments to Ohio CSPC through direct debit of their checking or savings account using www.ExpertPay.com. There is no charge for this service.
Non-custodial parents can remit their payments using a credit card on the https://www.e-childspay.com website. However there is a fee for this service.
Obligees (recipients) and obligors (payers) can access payment information related to their child support case by calling the Interactive Voice Response System at 1-800-860-2555 and following the instructions to set up a personal identification number (PIN).
Payment information can also be accessed via a link on the Ohio Child Support internet at https://www.setsivr.odjfs.state.oh.us. This web site provides child support obligor’s and obligees with payment balance information including the date of payment, the amount of the payment and the total balance due.
The Obligor or Obligee may access the Payment Status Web Site by entering a Social Security Number and an 8 digit alpha-numeric PIN. The first time user must first establish a temporary PIN. The temporary PIN is the last 4 digits of the SSN with the letters “KIDS”. After the temporary PIN is entered, the web will prompt the web user to establish a permanent personal PIN.
The State of Ohio requires all child support payments to be processed electronically rather than by paper checks. Recipients of child support are given the option of having their child support payments deposited directly into their checking or savings account or to receive the e-QuickPay Debit Mastercard.
Direct deposit allows an obligee’s child support payments to be deposited directly into a designated financial account. A transfer to the obligee’s account will be made automatically after the state receives and posts payment on the recipients’ case. For direct deposit enrollment forms, contact our office at 440-994-1212.
The Ohio e-QuickPay card is a Debit Card and not a credit card. It can not be used to perform transactions or purchases which exceed the amount of funds currently on the card. Also using the card to perform certain purchases may result in having a specified amount of funds frozen in a process called “pre-authorization”. This means, money is not available to the recipient until the charges are cleared and the credit card company has released the funds on the account.
In conclusion, Ashtabula County Child Support is available to anyone who may need our services. You can reach the CSEA by calling our CSEA call center. The telephone number is 440-994-1212. Please have your 10 digit case number, and or order number available. Our office hours are 8:00 A.M. - 4:30 P.M., Monday through Friday.
For additional information concerning child support in the State of Ohio, please visit http://jfs.ohio.gov/Ocs/