ACTS

 

 

ACTS

Ashtabula County Transportation System
Featuring “Point Deviation” Service
4332 Main Avenue • Ashtabula, Ohio 44004
Office Phone: (440) 992-4411 • Toll Free: (800) 445-4140 • Office Fax: (440) 994-2025

Office Hours: 8:00 AM – 4:30 PM, Monday – Friday

ACTS CITY BUS ROUTE
ACTS PASSENGER GUIDE
TRANSPORTATION COMPLAINT FORM
AMERICANS WITH DISABILITIES ACT COMPLAINT PROCEDURE

Point Deviation Service
Point Deviation means that the bus will be at “stops” or points at the scheduled times but may go off the route between stops to pick up passengers in nearby areas. Routes are designed to provide safe, convenient service to all passengers, including, those with disabilities.

1. Please board at one of the scheduled stops, or flagging down the driver along the route is permissible. (Refer to the schedule for times and bus stop locations.) The times listed are the earliest departure times. Please be ready at the time listed, but allow at least 10 minutes due to deviations and wheelchair lift use.
-OR-
2. Call ACTS at (440) 992-4411 or toll free at (800) 445-4140 if you would like the bus to pick you up closer to your home. The bus cannot deviate more than two (2) blocks off the route.

Outside the Service Route?
For transportation outside the Ashtabula Service Route area call ACTS to arrange a Demand Response (door-to-door) ride. Please note that advanced notice is required of at least one day. Same day request can be accommodated if space permits.

Hours of Operation
Service Route Hours: 7:00 am – 5:00 pm, Monday – Saturday
Demand Response Hours: 7:00 am – 7:00 pm, Monday – Friday
*(Except New Year’s Day, Memorial Day, July 4th, Thanksgiving, and Christmas Day.)

Transfer Point
North Park; at the corner of Main Avenue and West 44th St.

Ohio Relay Service for TTY/TDD users: (800) 750-0750
*Braille schedules are available upon request.

Contact
For scheduling and advance ticket purchases:
Call: (440) 992-4411 or (800) 445-4140
Location: Ashtabula County Transportation System (ACTS)
425 West 24th Street
Ashtabula, OH 44004